PowerBoard payments failing

Incident Report for PowerBoard

Resolved

We have identified an issue with processing payments via the PowerBoard platform.

This has now been resolved, this would have affected payments made in the following window:

Starting at 2:35pm AEST
Ending at 3:35pm AEST

We know that you rely on PowerBoard to process your online transactions and we apologise for any interruption that this may cause to your business.

Yours sincerely,
The CommBank PowerBoard Support Team

Posted May 11, 2026 - 14:30 AEST